What is wrong with this game

So first day I got it the game wouldnt let me press the pre-show button! I had only played it about three time and then the button froze, its kinda aggravating but its fun dressing up the women and putting makeup on. You can try it but if the button freezes it wont unfreeze.

WONT WORK!!!!! about New York Fashion Designer : Makeover & Dressing